Set Experience Manager — Bundaberg

Scene to Believe is the leader in event photography. We provide a diverse range of innovative, professional and exciting photography and video experiences to our customers in Australia and New Zealand. Our Christmas Santa photography is a large part of our business and a key component to this exciting role.

We are current hiring a number of Set Experience Managers across Australia who are responsible for motivating and inspiring their staff to deliver the most magical Christmas experience to children and their families by utilising their leadership and management skills.

Specifics of this role include:

• Providing leadership to six to twelve team members on your set
• Empowering each team member to provide exceptional customer service
• Provide coaching and ongoing support to the Customer Service team in handling customers expectations from service to closing a sale
• Ensuring the successful and smooth running of the set Driving sales, reaching targets and achieving the set's KPIs

Experience required:

• Strong leadership skills, and ability to build and foster a positive team culture
• A passion for providing an exceptional customer experience every time
• Excellent verbal communication skills including skills in conflict resolution
• Demonstrable experience in exceeding sales targets and KPIs
• Photographic and retail skills are preferred but not mandatory
• Willingness to obtain Working with Children Check

Working Hours:

• One week training in October
• Full-time employment available through November and December, working up to 6 days per week - including weekend work
• Casual employment after Christmas until the end of the year to wrap up

Benefits:

• Opportunity to kick start your career
• Meaningful work – make an impact to children's lives
• Become a big part of your community
• Supportive and inclusive culture

Our team is dedicated, driven, fun and have a passion for our business. This is an excellent opportunity for you to develop your customer service and management experience, add your little bit of magic to Christmas whilst working in a fast paced and exciting environment.

Working Holiday Visa holders are welcome to apply.

Please include a cover letter indicating your experience matching the requirements and responsibilities above as well as your resume outlining your recent employment.

Due to a large volume of applications, only successful applicants will be contacted for interviews.